My Keurig won't brew!!


I have a keurig b60 ultimate and the "not ready" message wont go away. I can not make a cup and it wont let me do anything other than look through the menu. There is water in the tank and everything seems to be in the right place. This is my second machine so I know how to work it yet it is not working. What can I do to fix this?!


If you can’t fix this, simply call Keurig customer service. They are a good group and unless they find an easy fix for you, will likely replace the machine.

You can call them toll-free at 888-879-4627.

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Apr 15, 2015
Lime Away with CLR fix all!
by: Richard

I bought a small (b-70) on eBay and it worked until I put it in storage. The fill water icon was on & would not brew. I turned it over and hit it several times but that didn't work. I cleaned both the holes in the cup holder and in the top of the unit. I then put Lime Away ( with CLR in it) and let it heat and brew. Water finally started sputtering out! I put more lime remover with water and ran 4 or 5 cycles to clean out. Then I put straight vinegar and ran 2-3 cycles. She works like a charm. The LIME AWAY WITH CLR SAVED ME!

Apr 13, 2015
by: hal king

My b40 works great sometimes, other times I press brew button and a small amount of coffee comes out, I lift the lid close it and press brew again another small amount of coffee will com out. So I never know which it is going to be.
Thanks, Hal King

Apr 08, 2015
Reboot your Keurig
by: Anonymous

I was trying to rescale with vinegar when it suddenly quit working. I brewed 1.5 cups and it quit. I couldn't get it to do anything. I eventually turned it off unplugged it for 10 seconds, plugged it back in and like magic it was working again. :)

Apr 08, 2015
by: Anonymous

Thanks for the advice! I'm about to return my Keurig 2 when I stumbled unto this site. After 2mos of daily use. It suddenly stopped brewing coffee.. I followed the advice of cleaning the back needle w/ a paper clip, and voila!! My keurig 2 is now alive and kicking.

Apr 04, 2015
Thanks for sharing - it works now
by: anonymous

Got a 2.0 for Christmas -- the bottom needle has clogged previously and I learned how to unclog. Thanks to your sharing, I learned about doing the same to the top needle -- and now it seems to be working again. (The stuff that came out after running a water brew cycle is not very appealing.) I will definitely flush the system much more often. Thanks to all of you for sharing your comments.

Apr 02, 2015
a killer
by: Anonymous

The clogging thing on the new 2.0 is a killer for me. It's going back. Recommend company fix it. Big downer in my foggy morning

Mar 28, 2015
ditto on the bottom bang
by: DK

After much effort with the paper clip and syringe, I found the bottom bang to work perfectly. Should be advertised as a feature.

Mar 26, 2015
An email can work wonders
by: Anonymous

Mar 18, 2015
It worked!,!
by: Anonymous

I can't believe shaking and banging worked! It said de-scale, but wouldn't take water..... Thanks!!

Mar 17, 2015
Platinum brewer
by: cookie

Same problem, wouldn't brew-cleaned out needles....yada yada yada...finally told my son take it outside and shake the crap out of it. Well we did that (3) times and also had better than 50/50 vinegar in the tank. Well it finally took off and is cycling water through. Who would a thunk it!! Just glad it did. Love my Keurig and anything that will save it is a good thing. Actually my sons machine and he let it get too scaled up...

Mar 16, 2015
Keuring B60 "NOT READY" Reset
by: John

Wendy...your B60 "NOT READY" reset was a life saver here and much appreciate the posting. Had that same issue. Called Keurig and they said it was electrical can not be fixed. Offered to give me a deal on a new one since mine is out of warranty. We are brewing and wanted to thank you!

Mar 14, 2015
Keurig 2.0 maintenance tool.
by: Mark

My Keurig 2.0 stopped pumping water within 6 weeks of use. Before returning the unit to the store to replace with a different brand, I decided to call Keurig. The Customer Service Rep. talked me through the all too familiar "needle cleaning procedure", which I politely went along with. I have owned Keurig Brewers since they first were introduced so I've performed this procedure numerous times. I just never suspected that a 6 week old brewer would already be experiencing clogged needles. Well, I was wrong! As soon as I completed the needle cleaning procedure, the brewer starting working like new again.
Apparently, the needles in the 2.0 are very susceptible to clogging. So much so that Keurig has finally developed a "needle maintenance tool" for cleaning the needles in the 2.0. The tool is similar to that orange ring that you removed and discarded from the K-cup holder. They simply added a small rubber reservoir to the ring which holds a few ounces of water that is used to flush the needles. It takes less than a minute to perform the flush and is certainly much easier to use than trying to poke a paper clip into a hole in a needle that can be difficult to see.
Keurig offered to send me the maintenance tool with no charge. I received it within a few days and immediately tried it. I was surprised to find that flushed out more grounds even after having just cleaned the needles a few days prior. Hopefully Keurig will simply include this tool with all new Brewers.
Keurig customer service: (866)901-2739.

Mar 12, 2015
Fixed my Keurig B60 Model
by: Wendy

Got the dreaded blinking "Not Ready" flashing signal on my Keurig. Here's what worked. Press all three cup sizes at the same time and then hit the Menu button 3 times in a row. Keep the cup size buttons pressed (don't press them 3 times, just the menu button). Resets the machine!! Yay. Very happy.

Mar 12, 2015
It's too early for this!
by: Ethel and Fred

Cleaned, prodded with a paper clip, and finally beat it on the bottom and back. Water started flowing again. Please Keurig. Find a way to stop frustrating coffee drinkers. Hard to work on this machine without a cup of coffee in your hand!

Mar 08, 2015
Dispenses 2oz less than it should.
by: Marilyn

My 2.0 shorts the amount by 2 oz. was going to return it, then when visiting my sister I checked her brand new one and it does the same thing. Called customer service and a very nice girl had me do some steps including cleaning the BACK needle. It did not work, so she is sending a maintainance tool to use. They are great.
Has anyone else had this problem?

Mar 06, 2015
It Really Worked
by: A B

Fix for most messages
by: Jeff Parks

Found out my original fix of resetting the Keurig by pressing the 2 small buttons and holding in the menu button until it powers down n turns back on there by resetting the CPU actually helps with a few other message flashing issues by just resetting the unit. Not saying it's a fix all. I am sure the message will come back if there is really an issue triggering the warning. Try the reset with all Keurig models, just press and hold down buttons.

It really did work!
Customer service said they never heard of such a thing.

Haha! Emgineers

Mar 03, 2015
clogged keirig k60
by: Anonymous

My coffee maker would try to make coffee (pump would go on and off three times and then stop - no coffee). I opened up the top (so that you could add a kcup) and looked up under the top where the needle punctures the kcup. I insert a paper clip about 2 inches up into the needle. I brewed a cup of coffee without a kcup. Lots of crud came out. Now it works fine. I use the reusable filter. Perhaps this causes premature clogging of the needle as my coffee maker is not that old. Yahoo!!!

Mar 03, 2015
Ordered another...started working!
by: Bob

My Keurig was stored for a little over a year. I put a mixture of 1/2 water/white vinegar in container, turned it on, and it wouldn't pump water from container and into device. I made certain the tank was seated properly, tried again, I could hear the pump trying, but no luck getting water out of the tank. I removed the tank, unplugged it, took it to the sink (not far from the trashcan where I figured it'd end up)turned it over, shook it, slapped it, and thought of several names to call it. Tried again...same result. Went online looking for a replacement, ordered a Bunn MCU, turned Keurig on again and it's working. So, bottom line, if you want to get it to work, just order another one! Or have patience...

Mar 01, 2015
it worked!
by: Anonymous

It took 3 times...3 beatings on the bottom but it finally worked!! Unreal! Thank you!

Mar 01, 2015
Doesn't brew and de scaling indicator stays on
by: Anonymous

We have a platinum B70 and it won't brew coffee and the de scaling indicator won't turn off
I do descale regularly but it won't brew coffee
I've tried the paperclip trick and still no success
Frustrated now

Mar 01, 2015
Keurig 2.0
by: Anonymous

I woke up this morning to a drip drip and 5 min later finally got a cup of coffee. After that i wouldn't brew at all. So i took the advice of previous post and cleaned out the puncture pin and presto a full brew like it should. Thanks for the tips it helped.

Mar 01, 2015
Kuerig 2.0
by: Anonymous

I got my 2.0 for Christmas and the other day it had stopped working. The electric company had turned my power off that day to replace the pole right next door so I figure that did something to it. But I tried declogging the needle and it worked! Wasn't hard to do at all!

Feb 28, 2015
Keurig 2.0 worst design ever for Keurig
by: Anonymous

1. In Keurig's attempt to recapture the coffee market, they really screwed up this machine. The needle clogs with coffee grinds very easily, keep a paperclip nearby to ream it out now and then.

2. It drips after brewing, 3 or 4 drips is very typical. Leave your cup under it for another minute if you want to avoid the coffee stains on your counter.

3. The cup size is small, which means the 12 oz cup you were used to getting with the other Keurig machines means you either have to press the brew button twice. They get to sell more coffee if you elect to simply brew another cup.

I regret buying it.

Feb 27, 2015
Thank y'all.
by: Anonymous

Coffee grinds in the top needle was tthe problem. I used a small paper clip to clear the small opening. Thanks again.

Feb 27, 2015
Keurig 60
by: MaeAnonymous

Have had my K60 a little over a year, and when I turned it on recently there was no power. Tried different switches still no power. Can suggestions?

Feb 26, 2015
by: Peggu

Almost had a meltdown after a tough work day. Just wanted a cup of coffee. The Keurig said, Not today, ma'am. I found this site, said what have I got to lose and beat the heck out of it. Keurig said, Here's you coffee, ma'am! Thanks, all!

Feb 24, 2015
slow brew
by: chris

2.0 was brewing slow as dirt,used a floss softpick on the kcup pierceing needle
works fine

Feb 23, 2015
Keurig stopped brewing all of a sudden
by: Alfazoid

5 year old Keurig stopped brewing today. Checked all the needles, etc. Did what many suggest on this post and turned it upside down and smacked it a couple of times underneath. To my surprise, it worked. Finally got that cup of coffee I was craving.

Feb 22, 2015
not heating
by: Anonymous

I left my keurig in my house why I went away an it drop below freezing outside as well in my house cause I did not leave the heat on my house now my keurig won't heat up what should I do? its trying to pull water in to the tank..

Feb 20, 2015
Thank you!! Works perfect
by: Anonymous

I cleaned the needle thing and it started working again! No abuse needed 😊
I used a pipe cleaner type thing that came with my new toothbrush and I cant believe the stuff that came out.

Thanks again!

Feb 19, 2015
It Really Works......
by: Forever Grateful @ 6:30am!

As a women, I have been preached to for years to never force, shake, jam or slam "anything". Thank you very much to the, probably, last resource person who was brave enough to "shake the bjesus" out of their Keurig! After trying everything I could find online, reluctantly, took it outside and banged and shook "the bejesus" out of it! Works like a charm! Don't be afraid ladies, what have you got to lose!!

Feb 19, 2015
B 77 switch will not stay on
by: VAP

suddenly the on-off switch will not stay in the on position. won't start

Feb 19, 2015
by: Anonymous

The needle thing saved my life this morning with my 2.0

Feb 16, 2015
Not pulling water to brew
by: Anonymous

Your Keurig seems that it is not pulling water into the brewer and it's not calling for a descaling? Take off the water reservoir and look into the water intake chamber. There is a small plastic filter attached to the pump line that can easily become clogged. Using a toothpick, I was able to clean out that filter without taking the machine apart. Once that was cleaned, the brewer worked like brand new.

Feb 16, 2015
It really works
by: JetFuel-DC

I was almost in tears, when I tried to use my Keurig 2.0 this morning. It made a small amount of noise then stopped a few drops of water in my mug then nothing. I was so upset I had to wait a few hours to look up answer. And yes, I am so surprised, but yes the clean, smack, smack routine, works!! I used a potato scrubber (small with bristles) to clean as much as possible in the needle area, then smacked the bottom and the back several times. Again, this really works. Thank you all so much for honest answers and suggestions.

Feb 15, 2015
need help
by: Jennifer

Our Platinum machine has the "not ready" error- no blue lights- tried the flip, shake, and slap- nothing. Any other ideas?

Feb 14, 2015
by: Anonymous

I had great hope when I found this site. Reading others issues that were exactly like mine. I continued reading. I've flipped and smacked, repeatedly, no change. I've shook, then smacked again, with no change. I've even tried holding down different buttons with no results. My Keurig Platinum still doesn't work.

Feb 11, 2015
Thanks, the flip, slap and shake worked!
by: Merryll

Mine was stuck with all 3 blue lights lit but not flashing. Tried the flip it over, slap it and shake it and it WORKED!

Feb 10, 2015
sounds like pump going out
by: Brian

Keurig 2.0 wasn't in brewing and sounded like the pump was going out. Turns out the clogged needle strikes again. Flip over and use a pipe cleaner if you have one To "thread" the needle. Works like a charm. Back to pumping like new. Thanks!

Feb 09, 2015
Keurig works now!
by: Anonymous

Worked fine one day, stopped the next. I have had it about 4 years. I thought I was destined to buy a new one. It wouldn't heat (no noise at all) and no water would come out. I turned it upside down did the "smacking thing" that everyone has described, and to my surprise it is now working fine. Thanks!

Feb 09, 2015
by: Leann

I can't say that the needle cleaning has worked but I am sure that is the problem. I was so mad at it this morning that I almost threw it away! I've hardly had it for long at all. But it isn't sucking water nor is it dispensing it into my cup but just drops. It makes sense that the needle is clogged. It won't suck water cuz it is already full!!!

Feb 08, 2015
Thank you!!
by: Sherri

You saved my life and I was ready to beat the hell outta my brand new Kuerig! It was that tiny hole plugged up where it punctures top of the K cups! Brews like a dream now!

Feb 08, 2015
Keurig says brewing but nothing comes out
by: Anonymous

I tried all of the suggested the needles banging the back, running vinegar through the lines...just to name a few. We were about to throw it out and as a last ditch effort I filled the bottom of the water reserve with CLR (Calcium, Lime and Rust remover). I filled it about an inch and then took a turkey baster and filled it with the CLR and forced it through the holes in the bottom of the water reserve several times. After that I removed the water reserve, turned the machine upside down over the sink and used the turkey baster filled with CLR to force the solution into the needle that pokes the K cups. I did this several times. When I plugged it back and returned the reserve to it's spot I turned it on and it made a little noise. A tiny bit of water came out. I started smacking the back of the machine and tried it several more times. After a few times whatever was clogging the line must have broken loose because the cup starting filling up with water. The key seems to be to really smack the machine hard several times on the back while it's trying to brew-I think that it helps to loosen debris at the same time as the water is trying to get through the line. Just make sure to thoroughly clear the CLR out of the machine before brewing your coffee!

Feb 08, 2015
kruerig 2.0
by: Anonymous

Bought one in Nov 2014 . The digital display locked up Four weeks later. Called customer service and they sent a replacement. Today 2/8/15 go to brew a cup of coffee and digital display not working.only power button displays but will not turn on. A Technical display shows up displaying date manufactured but unit will not work or go to display to choose brew cycle. There seems to be issues with the K500 and K550 new digital display where they go into failure mode and coffee brewer won't work!!!
$189.00 spent for junk!!!!

Feb 06, 2015
by: Shuman73

Was going nuts trying everything from the straw to unplugging, resetting, burping, etc....didn't think this would work, but the needle that pokes into the k-cup was clogged with coffee grounds. Took a straight pin to both sides (openings of the needle that poke the hole into the cup) and this solved the problem! Take off the water resivour, tip the whole machine on its back, grab a flashlight and a straight pin or needle and get up in there on both sides!) hard to explain....Finally having my first cup of coffee at noon!

Feb 03, 2015
Please wait hot do not lift
by: Anonymous

the please wait do not lift message won't go away after its done brewing, just drips water. I've had this for only a month... Only way to brew a second cup is my unplugging and plugging back in. Help please

Feb 02, 2015
Clogged Needle
by: Anonymous

We have 'gone through' three Keurig brewers, all due to unacceptably slow brewing, even after descaling - and now our one month old Keurig 2.0 became very slow. Descaling did not help. BUT, anonymous January comment gave answer. The water supply needle was clogged and was easily unplugged with a straightened paper clip! Thanks Anonymous!

Feb 01, 2015
2.0 keeps saying add water
by: Anonymous

Had an issue with my keurig 2.0 while trying to brew a carafe pack the display kept prompting to add water but the reservoir was full. I took the reservoir off, empties the water and cleaned the container inside & out with warm soapy water. Rinse it out throughly including the water valve. Worked perfectly there after. This fix was in the book which came with the unit

Jan 30, 2015
Keurig 2.0 Won't Brew
by: Matt

I had problems this morning suddenly with my 2.0. It would not brew and had worked perfectly up until this morning. I tried a few fixes I found online and then read about the water line that feeds through the puncture needle on top of the handle. I used a safely pin to clean it out. There were some coffee grinds up it the water line blocking the water from coming out. Machine is back to working condition. Hope this helps.

Jan 28, 2015
cloged water jet
by: Rick

I to was having problems with my new 2.0 coffee brewer. The writers were absolutely correct. The pin that pierces the top of the k cup was plugged. I cleared it with a pin and water and grounds rushed out.
Problem fixed, much to my relief. It's not easy to see at first but I tilted the machine back and used a LED headlamp to see what I was doing.

Jan 24, 2015
2.0 Power on/off
by: Anonymous

Used my machine for about 2 weeks. Today, I moved it to another room so I could still have coffee while power was out in the kitchen (remodel work) - when I plugged it back in, the power button showed up. I pressed the button, and it went directly in to Preheating Mode and started pumping water immediately. The water would flow for about 2.5 cups, and shut itself off as well as the power. Or, I could hold the power button for 3 seconds and it would turn off. Customer Service had never heard of that problem before, and are replacing our machine for us. When in doubt, call customer service they are very friendly and helpful. I'll be a week or so with a KCup, but I will continue with this company due to CUSTOMER SERVICE ALONE!

Jan 24, 2015
Won't brew
by: Yeahcoffee

So I almost had a breakdown when my Kuerig wouldn't brew this morning... Then I gathered myself and goggled for help and found this site. I read through a ton of trouble shooting solutions and tried them... BOOM!!!! Fresh cup of coffee... I have had my Kuerig 3 yrs now.. It's the Platinum addition with the rinse and hot water option (which is great for instant oatmeal).. I wasn't ready to let her go yet. Before her I had a kuerig as well but wasn't as patient with problem solving as I was today and tossed it the moment it had an issue... Thank goodness for y'all's suggestions or I would be out spending yet more money on a new one!!!

Jan 23, 2015
Keurig 2.0 power button help
by: Anonymous

I got the 2.0 as a replacement for my premium one and now the power button will not work to shut off the machine after brewing but I works no problem turning the machine on. It brews fine. Just trying to see if anyone else has had this issue with it.

Jan 20, 2015
another clogged needle
by: Anonymous

Thanks for the fix! Followed posted advice & ours is working again!

Jan 18, 2015
2.0 Carafe
by: Teresa

Anyone having issues with the carafe? I have tried several times to brew with the carafe and It keeps telling me to add more water. The water reservoir is completely full.

Jan 17, 2015
clogged needle
by: Anonymous

I followed the advise from another comment. There is a needle on the top of the lever (you kind of need to get your head in there to see it) that gets clogged. A few gentle pokes with a safety pin and I heard a little air bubble get released. Then I was able to run the hot water and did so until there weren't any more grinds in my cup. Hope this helps!

Jan 16, 2015
Handle stuck
by: Anonymous

The handle of the Keurig won't come down to make coffee. It won't move.

Jan 16, 2015
by: Neil

My Keurig 2.0 stopped working, so I tried the cleaning of the rear spike. At first it didn't seem to work, so I tried again, then again. I did not want to damage the machine. Then it started to work, and yes, there was a lot of grounds. Now working fine..

Hope it works for you

Jan 15, 2015
Keurig 2.0 K550 doesn't brew at all
by: Annoyed

Bought this recently and got only a few cups from it. Every time we try to brew a K cup, it shuts off completely and resets the whole machine. Does the same if I try to brew hot water or do a cleansing brew.Tried taking the water tank off and put back on unplugging it. Still not working.

Jan 12, 2015
2.0 wouldn't brew
by: Anonymous

Cleaned top needle with paper clip. Grains of coffee were blocking it. Now it works.

Jan 12, 2015
So glad I found this thread
by: Andie

I was getting ready to trash my Keurig. It is my "office" Keurig and has been in storage for over a year and a half. I'm getting ready to go back to work so I decided to get it out and get it ready. Well, it did the crazy blinking lights thingy. I did what others did. I turned it upside down and shook it hard a few times. That did the trick. I'm finishing the descaling and it will be ready to go! I was not ready to dish out $100 again when this one was only a few years old.

Jan 11, 2015
Keurig 2.0 easy fix
by: tcbperez

I've searched so many websites and most of them suggest taking the unit back. Try this first. Once you open the lid look under it and you'll see 2 "nozzles" the one towards the back is the problem. Take a tooth pick and stick it in the hole. Rotate the tooth pick a couple of times. That should fix it. Run a cup or two of hot water and you'll see grinds in the cup. Good luck

Jan 10, 2015
Thanks Megan Jan 1 2015
by: Boyd

Had problems as described by Megan-Tipped it upside down and shooked several times. Played with the buttons back and forth and IT WORKED! Thanks Megan

Jan 08, 2015
keurig 2.0 not pumping
by: Anonymous

I had the keuring 2.0 for 2 weeks before it malfunctioned. Would only trickle say a teaspoon then say it was finished. Didnt sound like it was pumping properly. After reading some of these tips I was going to contact keurig but their support page was down (hmmm) So I tried some of the tips from here. First I tried unclogging the point that pokes the cup from the top, with a tooth pick. I felt like pieces of the toothpick would break off so I then used a needle. A small amount of coffee grounds came out. I also unplugged the machine, took off the water tank, flipped it over the sink and gave a few hard smacks. After that I ran the water cycle and the water came out light brown with coffee grounds in the bottom of the cup. So I came to the conclusion the sharp tip was clogged. Give it try before you give up!

Jan 08, 2015
Keurig 2.0 stuck in preheating
by: Anonymous

Called customer service ... very nice. You need to have the silver handle all the way down ... worked for me. Hope this helps.

Jan 07, 2015
2.0 and preheating message
by: DMC

I called their customer service, which by the way required a detective to find it, and spoke to a very nice lady who helped me.

After plugging, unplugging, adding more water, checking everything else mentioned the customer service rep asked me if i was getting any kind of heat in the back?? No. She then asked me if the handle was all the way down. NO. After pushing the handle down which is counterintuitive when you get the message where it needs to preheat,it began heating up and now it works.

Anyway, if none of this works try this:

1 866-901-2739


Jan 07, 2015
by: Anonymous

My new keurig 550 would not preheat and was not brewing properly. The water was just dribbling out. I called the hotline, the Csr was great, walked me through all the cleaning steps. I had not cleaned the bottom needle! Ran 3 cycles of hot water and voila ! It's working again

Jan 06, 2015
Keurig 2.0
by: Toni

I feel your frustrations about the 2.0 as mine too, would not work straight out of the box. It kept telling me to remove the shipping disk, which I had; then would "preheat" for 30 seconds then just shut off. After calling Keuring hotline, they agreed to send a replacement which seems to be working fine - for now. If water isn't entering the unit on "preheat" cycle, then the heating element is overheating causing the automatic shutdown. Check the contact where the water enters under the reservoir (push the bladder down and if water comes out, water is not going in.) You can try blowing water in this hole with a straw, forcing water to the innerds and keep retrying the preheat cycle. I just had to give up and wait for my new one. Also, if you have older style K cups, keep the lid from a new style (the ones with the white ring) to tape over your old or reusable K-cup or else you will get the "oops" error.

Jan 06, 2015
by: Anonymous

Just got the 2.0 for Christmas. It will not work. Piece of crap

Jan 05, 2015
Keurig 2.0
by: 4ksmom

My new Keurig 2.0 just keeps saying preheating. It has been working great. Today my electric went out and when it came back on I couldn't get my Kuerig to work. It just keeps saying. "Preheating". Help.

Jan 04, 2015
2.0 B550 Stopped Pumping
by: Anonymous

Well. my Christmas present just died only 6 days after opening it. WTF. I spent $200+ for a coffe e maker that dies. Will be returning it. Thinking about just getting the old french press out again. :)

Jan 03, 2015
Keurig won't brew
by: Kim

Ok, I tried all of the suggestions and none of them worked for me! So, I thought if this is a possible air bubble in the line what would be the easiest way to dislodge it? A STRAW!! I put a straw over the little nipple where the tank fits over and blew!! And BOOM, IT WORKED just as I had hoped. I hope this is a helpful suggestion and works for some other frustraied coffee drinker.

Your welcome!!

Jan 01, 2015
Don't give up!!
by: Megan

WOW... I feel compelled to post on here, because it finally WORKED. I turned my Keurig over not once, not twice, but at least a half dozen times! I hit the bottom up to 20 times during each session. My hand and wrist hurt so badly, so I eventually put a towel on the bottom and used a hand-held can opener to thud the machine. I didn't have a ton of water or any gunk spew out, and there was no "burp"... But rather a tiny gurgle once the water reservoir was replaced... And then it actually worked!! I'm still dumbfounded. I ran a full carafe of vinegar through, and then two full carafes clean water - but I forgot to let the vinegar sit in the machine for four hours to descale. My first cup of coffee tasted just a little weird, so maybe tomorrow I'll buy more vinegar and do a proper descaling. Oh, and this was all after letting my machine sit in a non-climate controlled storage unit for over a year. The model is b60, and I was getting the "Not Ready" message until the machine would shut off after about a minute or so. Bottom line - don't give up!!

Jan 01, 2015
keurig 2.0 brewer
by: Anonymous

I think I found out why the brewer would (cannot) brew a carafie all of the time. It is a back pressure issue of the vent/air intake hose. After my second brewer replacment I decided to take it appart and found that the hose is partially crimped. My fix was to add some extra length to the hose (with a coupler) to give it more slack. Now it works every time. This is the hose at the top of the machine behind the water resvior - looks like a ellen wrench hole.

Jan 01, 2015
Keurig stuck on "not ready" no brew happening
by: Anonymous

Keurig said "not ready"
Tried the three button simultaneous thing
Tried the slap thing
No go!
Opened the cover on the handle based on someone's tip here
Two Phillips screws in the front underneath the handle
I shorted two wires going to a switch with my screwdriver and bam ,it worked
Took apart the switch which is a pain ,cleaned the contacts with a nail file cut to fit with some scissors put the switch back together and bam it worked.contacts had some rust/corrosion visible.Thanks for this website .keurig works flawlessly now.

Editor's Note: I have included this comment, BUT...I wouldn't recommend tinkering with the electronics inside your Keurig unless you have some training and experience with electronics!

Dec 31, 2014
by: Frances

Yup, brewing and it spit 3 times and nothing happening. I came across this site. (Thank heavens) took out the water resevior, turned it over the sink banged it here and there and viola! The perfect cup of coffee.
Thanks for the info!

Dec 29, 2014
Fix for most messages
by: Jeff Parks

Found out my original fix of resetting the Keurig by pressing the 2 small buttons and holding in the menu button until it powers down n turns back on there by resetting the CPU actually helps with a few other message flashing issues by just resetting the unit. Not saying it's a fix all. I am sure the message will come back if there is really an issue triggering the warning. Try the reset with all Keurig models, just press and hold down buttons.

Dec 28, 2014
annoying clicking noise
by: Anonymous

Got the Keurig 2.0 for christmas. it works but makes an annoying clicking sound. any suggestions?

Dec 28, 2014
CPU Reset
by: Anonymous

My Keurig gave me a good reason to French press this morning when it became stuck at the "not ready" message. Glad I came to this site to find out how to reset the CPU. Pressed the two small buttons and held the Menu button until it powered down. Powered back up like normal and made my wife her perfect cup of Breakfast Tea.

Dec 28, 2014
please help
by: Anonymous

i have the older version with no fancy led screen. But it wont brew. was flashing de scale, unplugged it, descale is gone...please help...NEED COFFEE!!!

Dec 25, 2014
Add water please
by: Care

It just says add water please.. Tried all trouble shooting on issue and nothing won't continue after add water please.. Can't get to main screen it's brand new..

Dec 24, 2014
Brand new 2.0
by: Anonymous

Plugged it in went thought the steps n it just keeps saying preheating n spitting out water? Then shuts off!! Anyone know what's wrong with this dam thing?

Dec 20, 2014
Keurig Unreliable Junk
by: Anonymous

Piece of junk. Brews when it decides to. Not when I push the button. Had to hit it to get it to work .

Dec 15, 2014
Call Keurig Customer Service FIRST
by: Kelly

My Keurig Platinum quit brewing after almost four years of use. Searched the Internet for fixes and was amazed at how my different "approaches" were out there. The Coffee Detective wisely notes to call Keurig Customer Service. I was helped by a very nice lady who simply had me clean the K-Cup holder orifice and the orifice that is in the needle that penetrates the K-cup (there are 2 channels in that one). We then ran about 4 clean water brews (no K-Cup) and we are back in business. The customer rep was very clear on directions, patient, and friendly. So my advice is to either visit the Keurig website or call them.

Dec 13, 2014
Lazarus of the coffee brewer world.
by: Toolman

The internals of a Keurig K40 must be a lot more complex than my old Krups Cafe II Dupmo or your basic Mr. Coffee. Mine did some clicks and groans but wouldn't work. I called the Keurig number and their rep ran me through some cleaning steps, mostly with a paperclip. Still wouldn't work. They're sending me a new machine.

So I messed with the old one some more--tilted it forward over the sink to pour off some internal water, added vinegar & water mix, whacked it on the bottom (without turning it over--the rep said never do that!), tried holding multiple buttons to no avail. Then tried to brew again and hot water came out! I added more water and ran the brew cycle numerous times to flush out the vinegar, then brewed the cup of coffee I'm having now.

Worth the trouble, but I'm very pleased they're sending me a new machine. I have to send the brewing cup back to Keurig to make this machine inoperable, so they won't charge me for the replacement machine.

Dec 12, 2014
Becky / 11-2214
by: Anonymous

Thank you Becky !
I took your advice when my kuerig went bonkers & wouldn't make coffee. When plugged I the screen PLINKED "NOT READY", no water light, & I could not turn the machine off. Real aggravating!!!! After reading everyone problems & solutions I read yours about holiding the 2 small buttons down for 5 seconds then pressing the menu button while continuing to hold the two small button. Presto, the machine cut off & I was able to turn on & it's like new. Thanks again !!!

Dec 11, 2014
by: Anonymous

I would have NEVER thought that smacking a coffee pot would make it come to life, but that is exactly what happened. Go figure. I was about to order a new one. Mine said "Ready to Brew" but nothing happened. No water movement, nothing. I removed the water tank, unplugged it, flipped it over (they're heavy!) and smacked away. Plugged it back in, turned it on, and voila'! Thanks everyone. I'm descaling just to be on the safe side.

Dec 11, 2014
blinking blue lights
by: Carole

I've had my machine 5 years and first problem. I unplugged and immediately plugged back in and works fine.

Dec 08, 2014
k/40 model
by: Anonymous

Omg! I was ready to throw this thing out and buy another coffee maker. I attempted to clean this thing with vinegar, and it started acting up. All the lights were flashing, and I couldn't do anything with it.After reading through some of the comments, I unplugged my machine, held it over the sink, gave it a few good smacks, and set it back down. I plugged it in, I pressed the medium and large brew buttons at the same time as the auto off button. The flashing lights turned off. I turned the machine back on, and only the add water button was lit. I added water, and sure enough, it started working again. Thank goodness Google brought me to this site.

Dec 08, 2014
Add water button won't go off
by: Anonymous

My Kerig won't brew. The add water button stays on

Dec 05, 2014
Not ready
by: Anonymous

I followed all of the suggestions! It worked!

Dec 05, 2014
heat light somes on and quickly shuts off - no coffee
by: Anonymous

The heat light comes on when you first turn the power on and then quickly shuts off . .thus no coffee, Can you help me?

Dec 03, 2014
Thank u coffee detective!!!
by: Sylvia

I accidentally overfilled my cuisinart keurig reservoir and thought I had killed the machine. But unplugging, spanking, and holding rinse & hot water buttons brought it back to life!! Many thanks 😊

Nov 26, 2014
Spanking it helped!
by: Anonymous

Keurig staff didn't offer any troubleshooting help, but thanks to the spanks and some button holding in different sequences we go it to work again!

Nov 24, 2014
Yikes, broken out of the box..
by: Toni

Never had a Keurig and saw a good deal on QVC last week. Received yesterday, setup water filter as instructed. States it's "preheating" then a colored wheel (looks like Trivial Pursuit pieces) appears. Then just SHUTS OFF. OK, press the "On" button again, tells me AGAIN to remove the shipping disc. DUH, IT'S NOT IN THERE! But I'll humor the POS and tap "continue" just to go through another preheating cycle and just to SHUT OFF AGAIN. Before I lose my religion, I call Keurig and get the rudest CSR ever. Talks to me like I'm some kind of simpleton then offers to send out a new unit when she listens to the machine cycle and shut off for no reason. Oh yeah, you can't use older style or 3rd party K-cups unless you cut the white ring off the top of a new Keurig pod and tape to the old one. I need something stronger than coffee at this point :'(

Nov 22, 2014
my Keurig won't brew
by: Becky

all the lights on my Keufig are blinking off and on and won't brew coffee.

Editor's Note: Here is something you could try. At the same time press the 2 buttons next to menu for 5 seconds then press the menu button while still holding the other 2 buttons and hold until all the lights turn off and on then the machine will turn off. Release the buttons and then turn machine on and your Keurig will be alive again.

Nov 13, 2014
Two button tactic
by: Thank You Jesus!

On ours, it turned off right when pressing "Hot Water" and "Rinse" at the same time. Thank you to those who shared their resurrection keurig wisdom!

Oct 28, 2014
how to get rid of not ready message
by: jeff parks

Here is a guaranteed way to get your keurig working if you get the not ready message of doom. At the same time press the 2 buttons next to menu for 5 seconds then press the menu button while still holding the other 2 buttons and hold until all the lights turn off and on then the machine will turn off. release the buttons and then turn machine on and your keurig will be alive again.

Oct 26, 2014
Not happy
by: Anonymous

Just bought my Keurig 2.0 one week ago and it is NOT WORKING!!

Oct 24, 2014
help .
by: Anonymous

i have the keurig 2.0 & ive tried everything dumped the water out & added new water . cleaned the inside of where the kcups go & nothing . turned it off and nothing either ! please help anyone ?

Oct 24, 2014
This is full of crap
by: Anonymous

We took the time to read ALL of these comments, spanked the hell out of our poor Keurig machine, and to no avail it did not work. I feel as if you were all lying! We are very upset, and have no coffee

Oct 19, 2014
Unsuccessful attempts
by: Anonymous

I beat the thing blow the straw used the paper clip with no luck. My Keurig still not working I have the K75.

Oct 18, 2014
by: Anonymous

The suggestion of spanking the Kahrig worked!

Oct 16, 2014
k40 dead
by: Anonymous

my k40 just died. it won t turn on anymore.
i checked the power transformer and it works fine.
what else can it be??

Oct 01, 2014
I don't believe it, it worked!
by: Clinton-Paul

I had the 'Not Ready' issue.
I did what everyone here suggested:
1. unplug the k60
2. take off the water reservoir
3. take it to the sink
4. turn it upside down
5. whack it
6. put everything back on
7. plug it in
and it works!

Aug 19, 2014
wrong telephone number
by: Anonymous

you gave the phone for green mountain coffee, not the keurig brewer system. 866-901-2739.

Apr 23, 2014
sequence of events!!
by: mike r

I just got a keurig, and was only able to brew ONe cup after the initial clean .. my wife couldn't get it to work, and it was purchased for her to use!! I didn't think it was defective .. but .. I tried the slap the bottom thing, still wouldn't brew! Then I went back and tried it again .. that's when I asked her if she'd put the pod in before she turned the unit on. She had. THAT was the problem.

The sequence is supposed to go like THIS:

1. Turn the machine on (I don't think leaving it on is necessary, it heats up faster than our old electric kettle!), and wait until it says READY TO BREW.
2. Lift the handle and open the pod lid.
3. THEN put the pod in and close the lid.
4. The lights flashed as they SHOULD HAVE!

Mar 13, 2014
Keurig won't brew
by: Anonymous

I pressed the menu and the 3 brew size buttons at the same time and my coffee maker reset itself. My kuerig now works. Of course, before this reset, I slapped and burped my coffee maker too.

Dec 23, 2013
Not Ready
by: Anonymous

A friend gave me his Keurig b60 I had the same problem, I beat the cramp out if it, even hurt my hand, did not fix problem, so I googled how to reset this is what it said to do I did it now my husband is drinking a cup of coffee.
Hold down the icons for "small mug" and "medium mug" at the same time. Press the "Menu" button three times.

Press the "Menu" button once. The clock should have all zeros.

Hold the "medium mug" button and press the "Menu" button once. While holding the "medium mug" button press the "small mug" button once and also release the "medium mug" button.

Unplug the Keurig brewer without shutting it down and wait for 5 seconds. Plug the machine back in. The Keurig B60 is now reset.

Aug 04, 2011
keurig coffemaker
by: Anonymous

Well, add me to the list--I have had this piece of crap for only 19 months. I have descaled and I ran vinegar through it and nothing. I am totally disappointed with this coffeemaker. I will never purchase another Keurig or anything related to this company.

Editor's Note: Read the comments here. You may find the "slap and burp" approach works for your machine.

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