My Keurig won't brew!!


I have a keurig b60 ultimate and the "not ready" message wont go away. I can not make a cup and it wont let me do anything other than look through the menu. There is water in the tank and everything seems to be in the right place. This is my second machine so I know how to work it yet it is not working. What can I do to fix this?!


If you can’t fix this, simply call Keurig customer service. They are a good group and unless they find an easy fix for you, will likely replace the machine.

You can call them toll-free at 888-879-4627.

Comments for My Keurig won't brew!!

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Dec 20, 2014
Keurig Unreliable Junk
by: Anonymous

Piece of junk. Brews when it decides to. Not when I push the button. Had to hit it to get it to work .

Dec 15, 2014
Call Keurig Customer Service FIRST
by: Kelly

My Keurig Platinum quit brewing after almost four years of use. Searched the Internet for fixes and was amazed at how my different "approaches" were out there. The Coffee Detective wisely notes to call Keurig Customer Service. I was helped by a very nice lady who simply had me clean the K-Cup holder orifice and the orifice that is in the needle that penetrates the K-cup (there are 2 channels in that one). We then ran about 4 clean water brews (no K-Cup) and we are back in business. The customer rep was very clear on directions, patient, and friendly. So my advice is to either visit the Keurig website or call them.

Dec 13, 2014
Lazarus of the coffee brewer world.
by: Toolman

The internals of a Keurig K40 must be a lot more complex than my old Krups Cafe II Dupmo or your basic Mr. Coffee. Mine did some clicks and groans but wouldn't work. I called the Keurig number and their rep ran me through some cleaning steps, mostly with a paperclip. Still wouldn't work. They're sending me a new machine.

So I messed with the old one some more--tilted it forward over the sink to pour off some internal water, added vinegar & water mix, whacked it on the bottom (without turning it over--the rep said never do that!), tried holding multiple buttons to no avail. Then tried to brew again and hot water came out! I added more water and ran the brew cycle numerous times to flush out the vinegar, then brewed the cup of coffee I'm having now.

Worth the trouble, but I'm very pleased they're sending me a new machine. I have to send the brewing cup back to Keurig to make this machine inoperable, so they won't charge me for the replacement machine.

Dec 12, 2014
Becky / 11-2214
by: Anonymous

Thank you Becky !
I took your advice when my kuerig went bonkers & wouldn't make coffee. When plugged I the screen PLINKED "NOT READY", no water light, & I could not turn the machine off. Real aggravating!!!! After reading everyone problems & solutions I read yours about holiding the 2 small buttons down for 5 seconds then pressing the menu button while continuing to hold the two small button. Presto, the machine cut off & I was able to turn on & it's like new. Thanks again !!!

Dec 11, 2014
by: Anonymous

I would have NEVER thought that smacking a coffee pot would make it come to life, but that is exactly what happened. Go figure. I was about to order a new one. Mine said "Ready to Brew" but nothing happened. No water movement, nothing. I removed the water tank, unplugged it, flipped it over (they're heavy!) and smacked away. Plugged it back in, turned it on, and voila'! Thanks everyone. I'm descaling just to be on the safe side.

Dec 11, 2014
blinking blue lights
by: Carole

I've had my machine 5 years and first problem. I unplugged and immediately plugged back in and works fine.

Dec 08, 2014
k/40 model
by: Anonymous

Omg! I was ready to throw this thing out and buy another coffee maker. I attempted to clean this thing with vinegar, and it started acting up. All the lights were flashing, and I couldn't do anything with it.After reading through some of the comments, I unplugged my machine, held it over the sink, gave it a few good smacks, and set it back down. I plugged it in, I pressed the medium and large brew buttons at the same time as the auto off button. The flashing lights turned off. I turned the machine back on, and only the add water button was lit. I added water, and sure enough, it started working again. Thank goodness Google brought me to this site.

Dec 08, 2014
Add water button won't go off
by: Anonymous

My Kerig won't brew. The add water button stays on

Dec 05, 2014
Not ready
by: Anonymous

I followed all of the suggestions! It worked!

Dec 05, 2014
heat light somes on and quickly shuts off - no coffee
by: Anonymous

The heat light comes on when you first turn the power on and then quickly shuts off . .thus no coffee, Can you help me?

Dec 03, 2014
Thank u coffee detective!!!
by: Sylvia

I accidentally overfilled my cuisinart keurig reservoir and thought I had killed the machine. But unplugging, spanking, and holding rinse & hot water buttons brought it back to life!! Many thanks 😊

Nov 26, 2014
Spanking it helped!
by: Anonymous

Keurig staff didn't offer any troubleshooting help, but thanks to the spanks and some button holding in different sequences we go it to work again!

Nov 24, 2014
Yikes, broken out of the box..
by: Toni

Never had a Keurig and saw a good deal on QVC last week. Received yesterday, setup water filter as instructed. States it's "preheating" then a colored wheel (looks like Trivial Pursuit pieces) appears. Then just SHUTS OFF. OK, press the "On" button again, tells me AGAIN to remove the shipping disc. DUH, IT'S NOT IN THERE! But I'll humor the POS and tap "continue" just to go through another preheating cycle and just to SHUT OFF AGAIN. Before I lose my religion, I call Keurig and get the rudest CSR ever. Talks to me like I'm some kind of simpleton then offers to send out a new unit when she listens to the machine cycle and shut off for no reason. Oh yeah, you can't use older style or 3rd party K-cups unless you cut the white ring off the top of a new Keurig pod and tape to the old one. I need something stronger than coffee at this point :'(

Nov 22, 2014
my Keurig won't brew
by: Becky

all the lights on my Keufig are blinking off and on and won't brew coffee.

Editor's Note: Here is something you could try. At the same time press the 2 buttons next to menu for 5 seconds then press the menu button while still holding the other 2 buttons and hold until all the lights turn off and on then the machine will turn off. Release the buttons and then turn machine on and your Keurig will be alive again.

Nov 16, 2014
by: Benjie

I think the problem is the switch on top of the unit this should be called normally closed switch. What I did is removed the cover on top and there is a switch the turns on and off when you pull down and up the lever. But before you do that unplugged the unit first once you removed said cover look for the switch that make contact when you pull down and up the lever then using your hand try to manually on and off the switch several times maybe 5 times and it works on mine. I was trying to attached the photo but it won't let me do that so everybody can see what I'm talking about. But anyways try that and let me know.

Nov 13, 2014
K65 Not Ready------FIXED!
by: Bonaldduck

Thanks Coffee Detective! I got the dreaded blinking Not Ready indicator. Tried other suggestions such for holding certain buttons simultaneously, but apparently each model has it's own magic series of buttons. For me....I decided to try the spanking method, at this point something definitely needed a good spanking anyway either that or I was going to go completely nuts! I then plugged it back in without the water reservoir, held all three size buttons down simultaneously along with the menu button and it miraculously shut down. I then turned it back on and it appears to be working fine. Except now I'm continuing my de-scaling process and I got the de-scale indicator again after about a gallon of vinegar! Oh well....I guess 3 yrs is a good life expectancy! Hopefully I'll get a decent cup in the morning before I shop for a new one!

Nov 13, 2014
Two button tactic
by: Thank You Jesus!

On ours, it turned off right when pressing "Hot Water" and "Rinse" at the same time. Thank you to those who shared their resurrection keurig wisdom!

Nov 09, 2014
The scary blinking lights
by: Anonymous

For 3 days, no coffee. My Keurig of 2 yrs was working great until the scary blinking lights. I finally googled my issue, found this Awesome site, & held down the big cup, med cup and auto off buttons and poof! It works!! Thank you so much. Now back to my regular cup of Joe.

Nov 04, 2014
It worked!!!!
by: Angie

We got the "Not Ready" flash of death and nothing seemed to work. After reading on here about unplugging it, taking off the water tank, beating the bottom, then plugging it back in and holding down the three cup and menu button simultaneously
IT WORKS again. Thanks!!!

Oct 31, 2014
Thank you Jeff!
by: Mary Jo

I couldn't get rid of the Not Ready sign on my Platinum Keurig. I called Keurig and they told me that my machine was dead and suggested I buy a new one. By the way, the woman at Keurig knew very little about the Keurig menu, and kept looking up very scripted answers that didn't really address my questions. She was not helpful at all.

I read the message by Jeff about holding down the buttons on either side of menu for 5 seconds, and then holding down all 3 buttons. I was able to revive my machine! It took a couple of tries, and I had to hold down the buttons for 10 seconds or so, but it worked. I'm enjoying a fresh cup right now. Thanks for taking the time to help us, Jeff. I appreciate it!

Oct 28, 2014
how to get rid of not ready message
by: jeff parks

Here is a guaranteed way to get your keurig working if you get the not ready message of doom. At the same time press the 2 buttons next to menu for 5 seconds then press the menu button while still holding the other 2 buttons and hold until all the lights turn off and on then the machine will turn off. release the buttons and then turn machine on and your keurig will be alive again.

Oct 26, 2014
Not happy
by: Anonymous

Just bought my Keurig 2.0 one week ago and it is NOT WORKING!!

Oct 24, 2014
help .
by: Anonymous

i have the keurig 2.0 & ive tried everything dumped the water out & added new water . cleaned the inside of where the kcups go & nothing . turned it off and nothing either ! please help anyone ?

Oct 24, 2014
This is full of crap
by: Anonymous

We took the time to read ALL of these comments, spanked the hell out of our poor Keurig machine, and to no avail it did not work. I feel as if you were all lying! We are very upset, and have no coffee

Oct 19, 2014
Unsuccessful attempts
by: Anonymous

I beat the thing blow the straw used the paper clip with no luck. My Keurig still not working I have the K75.

Oct 18, 2014
by: Anonymous

The suggestion of spanking the Kahrig worked!

Oct 16, 2014
k40 dead
by: Anonymous

my k40 just died. it won t turn on anymore.
i checked the power transformer and it works fine.
what else can it be??

Oct 16, 2014
Keurig machines are junk
by: David Anderson

I think the machines are all junk. I had two machines right out of the box that didn't work, the third one did word for a short time and then broke. Customer service did send me a new machine, that one worked for a little over two years before it broke, called customer service they wouldn't anything to help. I gave away all the K-cups and attachments that I had and threw out the machine. I went down to my basement and brought up my old machine that I bought from Starbucks some 12 + years ago and stills works fine. I'm done with Keurig

Oct 14, 2014
I don't think the hitting was the thing
by: Anonymous

Ok, me too. Was not happy when I couldn't have my coffee this am. On hold forever. My son said... Dad, it says here to beat the bottom and push the buttons. It worked. Just brewed my first cup.


Oct 13, 2014
The Not Ready Display
by: Anonymous

So I bought this keurig for my dad at an auction. He calls me up telling me it doesn't work so I told him no problem I'll fix it. So i went to see what was going on and it had the not ready sign on. I couldn't get rid of it. I pushed buttons, filled water, emptied it, turned it upside down and said screw it. I finally came to this website and everyone is talking about tipping it upside down beating it and holding the three buttons down. I laughed about how comical it was so I said what the hell. Lets beat the crap out of the bottom. So I tipped the bottom over. Smacked it three hard times, turned it over then plugged in in. Held the three buttons at the same time and it told me to add water. So I did and it worked oddly enough. So thank you everyone.

Oct 11, 2014
fixed it
by: Anonymous

I have the one cup Model. I took all the screws out of the bottom didn't get anywhere, put all the
screws back in, poured in a cup of vinegar and it works.....

Oct 11, 2014
by: C Scott

Why will my Keurig Special Edition (3 1/2 years old) brew water, but nothing else? This started about 2 weeks ago

Oct 01, 2014
I don't believe it, it worked!
by: Clinton-Paul

I had the 'Not Ready' issue.
I did what everyone here suggested:
1. unplug the k60
2. take off the water reservoir
3. take it to the sink
4. turn it upside down
5. whack it
6. put everything back on
7. plug it in
and it works!

Sep 04, 2014
No worky
by: DJ

K65, new unit. draws the water in, heats the water. States ready to brew. All three buttons are lit. None of the buttons will respond. I have beat on the bottom and sides which does not help. It did however work twice. Once when I pushed the far left button (sm cup) and once when I pushed the large mug button, however, when I pushed that button it made noise but I got nothing out and the pump continued to run until I pulled the plug.

Sep 03, 2014
by: Dan

I have a limited edition K65. All three lights stay lit and nothing happens when I push any of the three buttons. It says it's ready to brew. Water is full. This is a new machine. Other than taking it back is something I am missing?

Editor's note: Try the slap and burp cure!

Sep 02, 2014
I made it work
by: Anonymous

After getting the dreaded "Not Ready" flashing message, I beat it, slapped it, pressed all three sized coffee cup buttons along with the menu button simultaneously for 5 seconds (the screen went blank), unplugged the coffee maker, took a leak, came back turned it on and had a fresh cup of coffee!

Aug 19, 2014
wrong telephone number
by: Anonymous

you gave the phone for green mountain coffee, not the keurig brewer system. 866-901-2739.

Aug 16, 2014
Burping my Keurig
by: Anonymous

My machine stopped working after 6 months. Tried burping and it worked. Still won't turn off without unplugging!

Aug 06, 2014
All blinking lights
by: Rich P

Thank you Dave A, April 22, 2014. Holding down the Big Cup + the Medium Cup + the Auto Off, actually rests the lights, and just went into Add Water mode. I was then able to power off mad on, and worked as normal.

Jul 28, 2014
Won't stop blinking after I put water in!!!
by: Dianna

After much frustration on pushing buttons as suggested, but still did not work....I finally said well then I will just un-plug it and then plug it back it in and it worked!!!! Yea!!!

Jul 02, 2014
Not ready message fix
by: jeffparks

Here is a guaranteed way to get your keurig working if you get the not ready message of doom. At the same time press the 2 buttons next to menu for 5 seconds then press the menu button while still holding the other 2 buttons and hold until all the lights turn off and on then the machine will turn off. release the buttons and then turn machine on and your keurig will be alive again.

Jun 01, 2014
it works
by: Anonymous

Hi, my Keurig also was not working after a long time not being used. I bumped into this website and read the comments after pressing several buttons, I decided to slap it and it worked!!!!

May 27, 2014
K40 elite
by: Anonymous

I have the biggest model in my kitchen and I love it for around a year zero problems. I purchased the k40 elite three weeks ago. I only use bottled water. It stopped working after two weeks- only gives a little water. I brought it back to the store and they replaced it. I have used the new one twice and it's doing the same thing. I sure don't recommend this model.

Apr 23, 2014
sequence of events!!
by: mike r

I just got a keurig, and was only able to brew ONe cup after the initial clean .. my wife couldn't get it to work, and it was purchased for her to use!! I didn't think it was defective .. but .. I tried the slap the bottom thing, still wouldn't brew! Then I went back and tried it again .. that's when I asked her if she'd put the pod in before she turned the unit on. She had. THAT was the problem.

The sequence is supposed to go like THIS:

1. Turn the machine on (I don't think leaving it on is necessary, it heats up faster than our old electric kettle!), and wait until it says READY TO BREW.
2. Lift the handle and open the pod lid.
3. THEN put the pod in and close the lid.
4. The lights flashed as they SHOULD HAVE!

Apr 22, 2014
Beatdown + button mashing
by: Dave A.

I own a Keurig K40 and beat the ever loving shit out of Mr. K-cup this morning, after a night unplugged in desperation, and he still didn't work.

The instructions DO NOT ADDRESS this kind of situation of all blinking lights. I read something about button mashing and by pressing and holding the big cup + med. cup + auto-off buttons, it actually reset the blinking lights and just went into "add water" mode. You may have to unplug, replug, and try different combinations, like the Konami Code.


Still weird how you can't empty the internal tank, does that not baffle anyone else?

Mar 13, 2014
Keurig won't brew
by: Anonymous

I pressed the menu and the 3 brew size buttons at the same time and my coffee maker reset itself. My kuerig now works. Of course, before this reset, I slapped and burped my coffee maker too.

Feb 24, 2014
by: Anonymous

I did what the others said and slapped the Keurig around a bit and now it works again! Thank you!

Feb 20, 2014
by: alton

I have brewed about one session of coffee with this piece of garbage , I'm saying one time only and it and time warner cable has been giving us hell ever since. Both are crap, cost too much, and in the end my 12 dollar mr coffe is just as good if you mix the water to coffee ratio right. Well you can't mix coffe with time warner cable but it's still in line with being defective and a pain in the rear. Thank you so much for a straight forward way to reboot the maker, as usual the manufacture didn't send it with operating instructions or as usual I didn't read them!!!

Dec 23, 2013
Not Ready
by: Anonymous

A friend gave me his Keurig b60 I had the same problem, I beat the cramp out if it, even hurt my hand, did not fix problem, so I googled how to reset this is what it said to do I did it now my husband is drinking a cup of coffee.
Hold down the icons for "small mug" and "medium mug" at the same time. Press the "Menu" button three times.

Press the "Menu" button once. The clock should have all zeros.

Hold the "medium mug" button and press the "Menu" button once. While holding the "medium mug" button press the "small mug" button once and also release the "medium mug" button.

Unplug the Keurig brewer without shutting it down and wait for 5 seconds. Plug the machine back in. The Keurig B60 is now reset.

Dec 07, 2013
Burping really worked!
by: Anonymous

I also took the advice of slapping the hell out of my machine. It worked!!! I'm blown away that it actually worked! I have not used mine in probably close to 2 years because I gave up trying things! Now to give it a good cleaning!

Nov 01, 2013
Fixed My Keurig
by: Dana

I tried all these things and no luck..finally I pushed all three buttons at the same time and held them down and presto it reset the machine.

Oct 29, 2013
Slap and tickle and burp , this trick was a treat
by: Larry

Yeah the burp and slap worked. I did the other stuff to but it makes great coffee again! Thanks


Sep 05, 2013
Keurig B60 Now Works
by: TS

Last spring I found a Keurig B60 Signature Series (or, whatever the fancy, silver top kind is) coffee maker in my son's College Dorm dumpster. Cosmetically it looked great so I brought it home and plugged it in. But, no dice, I got an error message that said, "Not Ready", it made a noises for a while, and then shut itself off. I found this site, read the posts, and promptly started slapping around the coffee maker over the sink. Tip it back, to it's side, upside down, while slapping...and I could hear water gurgling around inside and water spilled out the bottom. I did this for a while, plugged it back in and -- you guessed it, now it works! All lights blinking, menu, etc. I just ran a bunch of water through it to "clean it out" -- & coffee! This is a lot easier than trying to replace the solenoid. Thank you kind readers for your suggestions!

Aug 09, 2013
Wow, thanks
by: Anonymous

I happened upon this site when my brewer stopped working. All of the brew lights lit up but it wouldn't put any water out. I figured I would have to buy a new one. Told hubby what I read here and he said "what the heck, what's the worse that can happpen, break and already broken machine?" haha.
Shook the crap out of it and slapped it around quite a bit. With fingers crossed I plugged it in, hit the 8oz button and voila - it works again!!! Thank you so much for this weird but insightful info.

Aug 08, 2013
by: Anonymous

I just burp my keurig and it works now,who ever thought of that was a genius!!!!!

Jul 21, 2013
Slap and burp works, Thanks!
by: Anonymous

I was having problems with my Keurig Elite. It brewed my first cup of the day fine, but when I came back to brew the second it would not brew. I tried the "slap and burp" method and it worked! Thanks for you help!

Jul 04, 2013
Brew Any Coffee with Keurig
by: Curt

We have a Kuerig, nice machine, always getting a fresh cup of coffee when you want it. We brew Community Coffee and tried two different filter systems:
We used to use the "Keurig My K-Cup Replacement Coffee Filter Set fits B30 B40 B50 B60 B70 series filter" but the back suction at the end of the brewing cycle sucked some grounds back into the small nozzle which caused short cups or nothing at all. It required flushing with plain water and using a tooth pick to get the small grounds out of the holes. Then we tried the " "Solofill Reusable K-Cups For Keurig K-Cup Brewers" and can use whatever fresh ground coffee we want. No plugging for the past month of use.

Apr 01, 2013
It worked
by: Anonymous

My husband and I had quite a laugh just now. Our machine wouldn't work this morning and tried the burp method and it now works!!!! Crazy!!

Feb 18, 2013
by: Rml129

Yes "burping works" I replaced mine because of that problem and no answers from customer service but just tried the burping method for the hell of it. Works fine now. Maybe there is a float valve that gets stuck.

Jan 05, 2013
Horrible coffee machine
by: Anonymous

I received a Keurig for xmas a few years ago. Few months after xmas took it out of the box used it a few times and the descaling light came on. Called Keurig. Descaling light finally went off but I stopped using the machine. Took it out again 2 months ago and now the holder and handle are jammed and won't move. Called Keurig was told they couldn't do anything but offer me a discount to buy a new one, a mere $77. Why the hell would I pay another penny for a machine that's been a problem since it was taken out of the box. I'd rather have a glass of water thanks.

Oct 22, 2012
6 years young!
by: Anonymous

I bought one of the first machines for my business and I'm happy to say six years in brewing 20-40 cups a day it still runs like a champ!!

Oct 12, 2012
Keurig has little quality control
by: Anonymous

No other widely used electric appliance has as many operational flaws as the Krueger coffee maker. Serious cometition would either put them out of business or wake from the dead their management. A clear piece of junk.

Aug 17, 2012
me too!
by: tkartz

I just joined the club today. Put in a starbucks cup, closed the lid of my Keurig Elite, and not as much noise and only about 1/4" of coffee in the bottom of my cup. I tried burping it and slapping it but from the sounds of the instructions on this site, I maybe didn't do it enough! I'll have to try in the morning, as I don't have the energy to try now. Especially with no coffee today!

Aug 17, 2011
Burp it!!!
by: Brett

After days of not using the Keurig, I tried the burp method and it is now working like new. Full cups, brewed immediately. If you are having problems getting your Keurig to brew, burp it! My co-workers thought I was nuts as I started beating the thing over the sink.

UNPLUG IT and take out the cup holder/tray, the K-cup holder, the water reservoir.

Take it to a sink and turn it upside down and slap/beat the bottom of it, side of it, back of it. For good measure, turn it right side up and shake it, and slap/beat the back and side again. Plug everything back in and hopefully you'll be brewing coffee again!

Aug 04, 2011
keurig coffemaker
by: Anonymous

Well, add me to the list--I have had this piece of crap for only 19 months. I have descaled and I ran vinegar through it and nothing. I am totally disappointed with this coffeemaker. I will never purchase another Keurig or anything related to this company.

Editor's Note: Read the comments here. You may find the "slap and burp" approach works for your machine.

Aug 27, 2010
My Keurig B60 works just fine
by: CoffeeDetective

I'm very familiar with the problems people have had with their Keurig brewers. That said, I have used my own B60 every day for over two years without any problems.


Aug 26, 2010
detective work
by: Anonymous

Coffee Detective. Do some detective work. These brewers break down after short periods of time. Don't believe me? Go to the Keurig website and click on customer comments under each brewer type. What you will see are hundreds of Keurig users that have faced similar problems.

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