My Keurig won't brew!!


I have a keurig b60 ultimate and the "not ready" message wont go away. I can not make a cup and it wont let me do anything other than look through the menu. There is water in the tank and everything seems to be in the right place. This is my second machine so I know how to work it yet it is not working. What can I do to fix this?!


If you can’t fix this, simply call Keurig customer service. They are a good group and unless they find an easy fix for you, will likely replace the machine.

You can call them toll-free at 888-879-4627.

Comments for My Keurig won't brew!!

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Oct 28, 2014
how to get rid of not ready message
by: jeff parks

Here is a guaranteed way to get your keurig working if you get the not ready message of doom. At the same time press the 2 buttons next to menu for 5 seconds then press the menu button while still holding the other 2 buttons and hold until all the lights turn off and on then the machine will turn off. release the buttons and then turn machine on and your keurig will be alive again.

Oct 26, 2014
Not happy
by: Anonymous

Just bought my Keurig 2.0 one week ago and it is NOT WORKING!!

Oct 24, 2014
help .
by: Anonymous

i have the keurig 2.0 & ive tried everything dumped the water out & added new water . cleaned the inside of where the kcups go & nothing . turned it off and nothing either ! please help anyone ?

Oct 24, 2014
This is full of crap
by: Anonymous

We took the time to read ALL of these comments, spanked the hell out of our poor Keurig machine, and to no avail it did not work. I feel as if you were all lying! We are very upset, and have no coffee

Oct 19, 2014
Unsuccessful attempts
by: Anonymous

I beat the thing blow the straw used the paper clip with no luck. My Keurig still not working I have the K75.

Oct 18, 2014
by: Anonymous

The suggestion of spanking the Kahrig worked!

Oct 16, 2014
k40 dead
by: Anonymous

my k40 just died. it won t turn on anymore.
i checked the power transformer and it works fine.
what else can it be??

Oct 16, 2014
Keurig machines are junk
by: David Anderson

I think the machines are all junk. I had two machines right out of the box that didn't work, the third one did word for a short time and then broke. Customer service did send me a new machine, that one worked for a little over two years before it broke, called customer service they wouldn't anything to help. I gave away all the K-cups and attachments that I had and threw out the machine. I went down to my basement and brought up my old machine that I bought from Starbucks some 12 + years ago and stills works fine. I'm done with Keurig

Oct 14, 2014
I don't think the hitting was the thing
by: Anonymous

Ok, me too. Was not happy when I couldn't have my coffee this am. On hold forever. My son said... Dad, it says here to beat the bottom and push the buttons. It worked. Just brewed my first cup.


Oct 13, 2014
The Not Ready Display
by: Anonymous

So I bought this keurig for my dad at an auction. He calls me up telling me it doesn't work so I told him no problem I'll fix it. So i went to see what was going on and it had the not ready sign on. I couldn't get rid of it. I pushed buttons, filled water, emptied it, turned it upside down and said screw it. I finally came to this website and everyone is talking about tipping it upside down beating it and holding the three buttons down. I laughed about how comical it was so I said what the hell. Lets beat the crap out of the bottom. So I tipped the bottom over. Smacked it three hard times, turned it over then plugged in in. Held the three buttons at the same time and it told me to add water. So I did and it worked oddly enough. So thank you everyone.

Oct 11, 2014
fixed it
by: Anonymous

I have the one cup Model. I took all the screws out of the bottom didn't get anywhere, put all the
screws back in, poured in a cup of vinegar and it works.....

Oct 11, 2014
by: C Scott

Why will my Keurig Special Edition (3 1/2 years old) brew water, but nothing else? This started about 2 weeks ago

Oct 01, 2014
I don't believe it, it worked!
by: Clinton-Paul

I had the 'Not Ready' issue.
I did what everyone here suggested:
1. unplug the k60
2. take off the water reservoir
3. take it to the sink
4. turn it upside down
5. whack it
6. put everything back on
7. plug it in
and it works!

Sep 04, 2014
No worky
by: DJ

K65, new unit. draws the water in, heats the water. States ready to brew. All three buttons are lit. None of the buttons will respond. I have beat on the bottom and sides which does not help. It did however work twice. Once when I pushed the far left button (sm cup) and once when I pushed the large mug button, however, when I pushed that button it made noise but I got nothing out and the pump continued to run until I pulled the plug.

Sep 03, 2014
by: Dan

I have a limited edition K65. All three lights stay lit and nothing happens when I push any of the three buttons. It says it's ready to brew. Water is full. This is a new machine. Other than taking it back is something I am missing?

Editor's note: Try the slap and burp cure!

Sep 02, 2014
I made it work
by: Anonymous

After getting the dreaded "Not Ready" flashing message, I beat it, slapped it, pressed all three sized coffee cup buttons along with the menu button simultaneously for 5 seconds (the screen went blank), unplugged the coffee maker, took a leak, came back turned it on and had a fresh cup of coffee!

Aug 19, 2014
wrong telephone number
by: Anonymous

you gave the phone for green mountain coffee, not the keurig brewer system. 866-901-2739.

Aug 16, 2014
Burping my Keurig
by: Anonymous

My machine stopped working after 6 months. Tried burping and it worked. Still won't turn off without unplugging!

Aug 06, 2014
All blinking lights
by: Rich P

Thank you Dave A, April 22, 2014. Holding down the Big Cup + the Medium Cup + the Auto Off, actually rests the lights, and just went into Add Water mode. I was then able to power off mad on, and worked as normal.

Jul 28, 2014
Won't stop blinking after I put water in!!!
by: Dianna

After much frustration on pushing buttons as suggested, but still did not work....I finally said well then I will just un-plug it and then plug it back it in and it worked!!!! Yea!!!

Jul 02, 2014
Not ready message fix
by: jeffparks

Here is a guaranteed way to get your keurig working if you get the not ready message of doom. At the same time press the 2 buttons next to menu for 5 seconds then press the menu button while still holding the other 2 buttons and hold until all the lights turn off and on then the machine will turn off. release the buttons and then turn machine on and your keurig will be alive again.

Jun 01, 2014
it works
by: Anonymous

Hi, my Keurig also was not working after a long time not being used. I bumped into this website and read the comments after pressing several buttons, I decided to slap it and it worked!!!!

May 27, 2014
K40 elite
by: Anonymous

I have the biggest model in my kitchen and I love it for around a year zero problems. I purchased the k40 elite three weeks ago. I only use bottled water. It stopped working after two weeks- only gives a little water. I brought it back to the store and they replaced it. I have used the new one twice and it's doing the same thing. I sure don't recommend this model.

Apr 23, 2014
sequence of events!!
by: mike r

I just got a keurig, and was only able to brew ONe cup after the initial clean .. my wife couldn't get it to work, and it was purchased for her to use!! I didn't think it was defective .. but .. I tried the slap the bottom thing, still wouldn't brew! Then I went back and tried it again .. that's when I asked her if she'd put the pod in before she turned the unit on. She had. THAT was the problem.

The sequence is supposed to go like THIS:

1. Turn the machine on (I don't think leaving it on is necessary, it heats up faster than our old electric kettle!), and wait until it says READY TO BREW.
2. Lift the handle and open the pod lid.
3. THEN put the pod in and close the lid.
4. The lights flashed as they SHOULD HAVE!

Apr 22, 2014
Beatdown + button mashing
by: Dave A.

I own a Keurig K40 and beat the ever loving shit out of Mr. K-cup this morning, after a night unplugged in desperation, and he still didn't work.

The instructions DO NOT ADDRESS this kind of situation of all blinking lights. I read something about button mashing and by pressing and holding the big cup + med. cup + auto-off buttons, it actually reset the blinking lights and just went into "add water" mode. You may have to unplug, replug, and try different combinations, like the Konami Code.


Still weird how you can't empty the internal tank, does that not baffle anyone else?

Mar 13, 2014
Keurig won't brew
by: Anonymous

I pressed the menu and the 3 brew size buttons at the same time and my coffee maker reset itself. My kuerig now works. Of course, before this reset, I slapped and burped my coffee maker too.

Feb 24, 2014
by: Anonymous

I did what the others said and slapped the Keurig around a bit and now it works again! Thank you!

Feb 20, 2014
by: alton

I have brewed about one session of coffee with this piece of garbage , I'm saying one time only and it and time warner cable has been giving us hell ever since. Both are crap, cost too much, and in the end my 12 dollar mr coffe is just as good if you mix the water to coffee ratio right. Well you can't mix coffe with time warner cable but it's still in line with being defective and a pain in the rear. Thank you so much for a straight forward way to reboot the maker, as usual the manufacture didn't send it with operating instructions or as usual I didn't read them!!!

Dec 23, 2013
Not Ready
by: Anonymous

A friend gave me his Keurig b60 I had the same problem, I beat the cramp out if it, even hurt my hand, did not fix problem, so I googled how to reset this is what it said to do I did it now my husband is drinking a cup of coffee.
Hold down the icons for "small mug" and "medium mug" at the same time. Press the "Menu" button three times.

Press the "Menu" button once. The clock should have all zeros.

Hold the "medium mug" button and press the "Menu" button once. While holding the "medium mug" button press the "small mug" button once and also release the "medium mug" button.

Unplug the Keurig brewer without shutting it down and wait for 5 seconds. Plug the machine back in. The Keurig B60 is now reset.

Dec 07, 2013
Burping really worked!
by: Anonymous

I also took the advice of slapping the hell out of my machine. It worked!!! I'm blown away that it actually worked! I have not used mine in probably close to 2 years because I gave up trying things! Now to give it a good cleaning!

Nov 01, 2013
Fixed My Keurig
by: Dana

I tried all these things and no luck..finally I pushed all three buttons at the same time and held them down and presto it reset the machine.

Oct 29, 2013
Slap and tickle and burp , this trick was a treat
by: Larry

Yeah the burp and slap worked. I did the other stuff to but it makes great coffee again! Thanks


Sep 05, 2013
Keurig B60 Now Works
by: TS

Last spring I found a Keurig B60 Signature Series (or, whatever the fancy, silver top kind is) coffee maker in my son's College Dorm dumpster. Cosmetically it looked great so I brought it home and plugged it in. But, no dice, I got an error message that said, "Not Ready", it made a noises for a while, and then shut itself off. I found this site, read the posts, and promptly started slapping around the coffee maker over the sink. Tip it back, to it's side, upside down, while slapping...and I could hear water gurgling around inside and water spilled out the bottom. I did this for a while, plugged it back in and -- you guessed it, now it works! All lights blinking, menu, etc. I just ran a bunch of water through it to "clean it out" -- & coffee! This is a lot easier than trying to replace the solenoid. Thank you kind readers for your suggestions!

Aug 09, 2013
Wow, thanks
by: Anonymous

I happened upon this site when my brewer stopped working. All of the brew lights lit up but it wouldn't put any water out. I figured I would have to buy a new one. Told hubby what I read here and he said "what the heck, what's the worse that can happpen, break and already broken machine?" haha.
Shook the crap out of it and slapped it around quite a bit. With fingers crossed I plugged it in, hit the 8oz button and voila - it works again!!! Thank you so much for this weird but insightful info.

Aug 08, 2013
by: Anonymous

I just burp my keurig and it works now,who ever thought of that was a genius!!!!!

Jul 21, 2013
Slap and burp works, Thanks!
by: Anonymous

I was having problems with my Keurig Elite. It brewed my first cup of the day fine, but when I came back to brew the second it would not brew. I tried the "slap and burp" method and it worked! Thanks for you help!

Jul 04, 2013
Brew Any Coffee with Keurig
by: Curt

We have a Kuerig, nice machine, always getting a fresh cup of coffee when you want it. We brew Community Coffee and tried two different filter systems:
We used to use the "Keurig My K-Cup Replacement Coffee Filter Set fits B30 B40 B50 B60 B70 series filter" but the back suction at the end of the brewing cycle sucked some grounds back into the small nozzle which caused short cups or nothing at all. It required flushing with plain water and using a tooth pick to get the small grounds out of the holes. Then we tried the " "Solofill Reusable K-Cups For Keurig K-Cup Brewers" and can use whatever fresh ground coffee we want. No plugging for the past month of use.

Apr 01, 2013
It worked
by: Anonymous

My husband and I had quite a laugh just now. Our machine wouldn't work this morning and tried the burp method and it now works!!!! Crazy!!

Feb 18, 2013
by: Rml129

Yes "burping works" I replaced mine because of that problem and no answers from customer service but just tried the burping method for the hell of it. Works fine now. Maybe there is a float valve that gets stuck.

Jan 05, 2013
Horrible coffee machine
by: Anonymous

I received a Keurig for xmas a few years ago. Few months after xmas took it out of the box used it a few times and the descaling light came on. Called Keurig. Descaling light finally went off but I stopped using the machine. Took it out again 2 months ago and now the holder and handle are jammed and won't move. Called Keurig was told they couldn't do anything but offer me a discount to buy a new one, a mere $77. Why the hell would I pay another penny for a machine that's been a problem since it was taken out of the box. I'd rather have a glass of water thanks.

Oct 22, 2012
6 years young!
by: Anonymous

I bought one of the first machines for my business and I'm happy to say six years in brewing 20-40 cups a day it still runs like a champ!!

Oct 12, 2012
Keurig has little quality control
by: Anonymous

No other widely used electric appliance has as many operational flaws as the Krueger coffee maker. Serious cometition would either put them out of business or wake from the dead their management. A clear piece of junk.

Aug 17, 2012
me too!
by: tkartz

I just joined the club today. Put in a starbucks cup, closed the lid of my Keurig Elite, and not as much noise and only about 1/4" of coffee in the bottom of my cup. I tried burping it and slapping it but from the sounds of the instructions on this site, I maybe didn't do it enough! I'll have to try in the morning, as I don't have the energy to try now. Especially with no coffee today!

Aug 17, 2011
Burp it!!!
by: Brett

After days of not using the Keurig, I tried the burp method and it is now working like new. Full cups, brewed immediately. If you are having problems getting your Keurig to brew, burp it! My co-workers thought I was nuts as I started beating the thing over the sink.

UNPLUG IT and take out the cup holder/tray, the K-cup holder, the water reservoir.

Take it to a sink and turn it upside down and slap/beat the bottom of it, side of it, back of it. For good measure, turn it right side up and shake it, and slap/beat the back and side again. Plug everything back in and hopefully you'll be brewing coffee again!

Aug 04, 2011
keurig coffemaker
by: Anonymous

Well, add me to the list--I have had this piece of crap for only 19 months. I have descaled and I ran vinegar through it and nothing. I am totally disappointed with this coffeemaker. I will never purchase another Keurig or anything related to this company.

Editor's Note: Read the comments here. You may find the "slap and burp" approach works for your machine.

Aug 27, 2010
My Keurig B60 works just fine
by: CoffeeDetective

I'm very familiar with the problems people have had with their Keurig brewers. That said, I have used my own B60 every day for over two years without any problems.


Aug 26, 2010
detective work
by: Anonymous

Coffee Detective. Do some detective work. These brewers break down after short periods of time. Don't believe me? Go to the Keurig website and click on customer comments under each brewer type. What you will see are hundreds of Keurig users that have faced similar problems.

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