My Keurig----have had problems....

by Antoinette
(Mississippi)

I've had my Keurig for less than 6 months...and it only has worked perfectly for about 3 months...
I'm soooo disappointed! I didn't keep my receipt so I feel that I can't return it to Bed Bath and Beyond...and I've stocked up over $100 dollars worth of coffee!!! I haven't had a full cup of coffee in a single brew in months! Soo frustrated!!!

Editor's Note: Contact Keurig customer service. They are usually pretty good.

Comments for My Keurig----have had problems....

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Dec 22, 2011
 gave up on my Keurig...
by: EllenNY

I was very happy with my Keurig for a few months. It stopped working and I think I sent it back with permission from their customer service. It was a long time ago, so I'm not exactly sure what happened. I really loved the way it made coffee and the idea of the K-cups, so I tried it again. The new one died within three or four months. I tried to make it work so many times and finally gave up.

However, I have now graduated to the most primitive Hario pourover method. The ceramic filter cost me about $15 on Amazon and the filter papers cost $5.00 for 100. I can now buy the very best coffees out there and it only takes me about a minute to pour over the water, maybe two if I slow down the process as the "experts" recommend. The coffee is far superior to any of the K-cups. And the truth is, I think it's a lot cheaper even when I buy the most expensive "gourmet" coffees out there. Check it out. You pay a lot for those little cups.

And by the way, their tea cups are a joke, but that's another forum.

Dec 21, 2011
 Not long lasting
by: Veetso

In 2008 I bought a Keurig for Christmas- nearly $300 at Sam's. Worked fine for about 2 years. Then after a family gathering it squirted everywhere. I did everything recommended at the website still no go.
Bought a new one lots a bells and whistles (woke me up--went for a paper- let out the dogs-cost a lot but Nice) 6-8 months dead.Followed the web site again but nothing.
I swore off. few days later my wife "surprised" me with a mid grade new one @$125. 3 months later it took a ____. Went through the same routine. I'm Done.
Looking for my old Drug store $30 model dripper in my basement (these I can afford a new one every 3 or 4 months).
The Keurigs(all of em) are going to the rifle range with me after New Years.
Nov 20, 2010
 Built to last (NOT)
by: Anonymous

We are on our second unit in less than Two years and now this one is not working. Also have a commercial Keurig unit in my office, they last about four months. We are shopping for another brand coffee maker.
May 26, 2010
 Keurig problems..
by: Anonymous

I finally gave up trying to use my Keurig. I've had it for a few years so I can't return it. I should have done so in the first year. Sometimes it works, sometimes it doesn't. Now, it doesn't and no matter what I do, it just won't work. I have no idea why.
May 26, 2010
 listen....
by: pistachio

Bed Bath & Beyond can be very accommodating,, and they will probably accept an exchange or a credit without your original receipt....

....as far as your decision to buy a product that requires you to use their proprietary products after your purchase is I believe misguided....

....there are many good choices to make in your ongoing coffee adventure.....

pistachio

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At Coffee Detective, we explore coffees, coffee gear and coffee-making best practices. Our companion publication -- The Coffee Culture Newsletter -- explores the cultures, the rituals, and the human story of coffee.

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